Responsible Gaming at 99bdt
We want every 99bdt player in Bangladesh to enjoy gaming as entertainment — safely, within their means, and always in full control of their play.
21+ Only — Adults Only PlatformGaming Should Always Be Entertainment
At 99bdt, we believe that online gaming and sports betting are most enjoyable when approached responsibly. The vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi treat gaming as a leisure activity — a way to enjoy cricket betting, live casino, or slots alongside a normal daily life. We are committed to keeping it that way for everyone on the platform.
Responsible gaming is not about playing less — it is about playing smart. Set a budget before you start, never chase losses, and be honest with yourself about whether gaming is staying in its proper place in your life. 99bdt provides a full suite of player-protection tools to help you do exactly that.
Age Restriction — 21+ Players Only
99bdt enforces a strict minimum age policy of 21 years. We verify the age of all players during the account registration and KYC process. Any account found to belong to a person under 21 will be closed immediately, and all associated funds and bonuses will be forfeited in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that someone under 21 in your care has registered an account, please contact our support team immediately. We also recommend using parental control software on any shared devices to prevent access to online betting platforms.
Your Player Protection Tools
99bdt provides six built-in responsible gaming tools that every registered player can access from their account settings at any time. You are in control — use these tools whenever you need them.
Deposit Limits
Set daily, weekly, or monthly caps on how much you deposit into your account.
Session Time Limits
Set a maximum session length and get logged out automatically when your limit is reached.
Self-Exclusion
Block access to your account for a chosen period — from 24 hours up to permanent exclusion.
Session Reminders
Receive on-screen reminders showing how long you have been playing during your current session.
Loss Limits
Cap the total amount you can lose per day, week, or month before your account is paused.
Activity History
Review your full gaming and transaction history at any time to stay informed about your spending patterns.
Deposit Limits — Managing Your Spending
Deposit limits are one of the most effective tools for keeping gambling within a healthy budget. By setting a deposit limit on your 99bdt account, you prevent yourself from spending beyond what you are comfortable with — regardless of how you feel in the moment. Limits can be applied on a daily, weekly, or monthly basis.
How Deposit Limits Work
Once you set a deposit limit, 99bdt applies it to your account immediately. Reducing a limit takes effect right away. Increasing a limit requires a mandatory 72-hour cooling-off period to protect you from impulsive decisions. To manage your limits, go to Account Settings and select the Responsible Gaming section.
We strongly recommend that all players set a monthly deposit limit when they first open their 99bdt account. Even a generous limit creates a meaningful safety net. Our support team is available around the clock to help you configure your limits if you need any assistance.
Self-Exclusion — Stepping Back When You Need To
Self-exclusion allows you to voluntarily block access to your 99bdt account for a period of your choice. This tool is designed for players who feel that gaming is becoming difficult to control. The process is straightforward and takes effect immediately.
- Log in to your 99bdt account and go to Account Settings, then select the Responsible Gaming section.
- Choose your preferred exclusion period: 24 hours, 7 days, 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
- Confirm your self-exclusion request. The exclusion takes effect immediately and your account is locked within minutes.
- If you have a remaining balance, contact our support team after your exclusion period ends to arrange a withdrawal in line with our Terms and Conditions.
Important — Self-Exclusion Is Binding
Once self-exclusion is active, it cannot be reversed before the chosen period ends. 99bdt will not process any request to lift an active self-exclusion early. This is intentional — the cooling-off period is there to protect you. If you are in financial or emotional distress, please contact our support team or reach out to a professional support service.
Time-Out Feature
The time-out feature offers a shorter break from gaming — typically between 24 hours and 6 weeks — without the more permanent effects of a full self-exclusion. During a time-out, your account is suspended and you cannot log in, place bets, or make deposits. Any pending withdrawals continue to be processed normally.
The time-out feature is ideal if you simply need a short break after a long session, have been betting more frequently than usual this week, or want to reset your mindset before the next BPL or IPL season. It can be activated in seconds from your account settings and reactivates automatically when the period ends.
Recognising the Signs of Problem Gambling
Problem gambling can affect anyone, regardless of experience or income level. In Bangladesh, it can be easy to underestimate how habits gradually shift. The following warning signs are worth watching for in yourself or someone you care about.
- Spending more money on gambling than you planned or can afford, and feeling unable to stop when losses mount.
- Chasing losses — continuing to bet in an attempt to win back money you have already lost.
- Lying to family members, friends, or colleagues about your gambling activity or the amounts of money involved.
- Using money set aside for essential expenses — rent, food, utility bills, or your children's education — to fund gambling.
- Feeling anxious, irritable, or restless when not gambling, or when attempting to cut back on your play.
- Borrowing money from friends, family, or via bKash and Nagad transfers specifically to fund gambling activity.
- Gambling taking priority over work, family time, social commitments, or your personal health and wellbeing.
Recognise Any of These Signs?
If you recognise two or more of these signs in yourself, please take action now. Use the self-exclusion or time-out feature on your 99bdt account, contact our support team, or speak to a health professional. You do not have to deal with this alone — help is available and reaching out is always the right step.
Tips for Playing Safely at 99bdt
Responsible gaming is built from small, consistent choices. Here are five practical guidelines our most experienced players across Bangladesh follow to keep their gaming enjoyable over the long term.
- Set a strict budget before each session and treat it as non-negotiable. Never deposit more money to recover from a loss.
- Only gamble with money you can genuinely afford to lose — funds set aside purely for entertainment, not for rent, food, or bills.
- Take regular breaks. If you have been playing for more than an hour, step away, have a drink of water, and decide calmly whether you want to continue.
- Keep gaming in perspective. Whether you win or lose a cricket bet or spin a slot, the result should not define your mood or your next day.
- Use the tools available to you. 99bdt's deposit limits, session reminders, and time-out features exist for a reason — using them reflects maturity and self-awareness, not weakness.
Getting Help — You Are Not Alone
If you feel that gambling is becoming a problem, please do not wait. 99bdt's support team is available around the clock, and there are professional support services accessible to players in Bangladesh.
99bdt Support Team
Contact us using the email address shown in the footer of this page. Our responsible gaming team responds to all enquiries promptly and will help you activate any player-protection tool, including self-exclusion, deposit limits, or account closure.
Live Support Chat
Registered players can access the live support chat from within their 99bdt account at any time to speak directly with a member of our team about responsible gaming concerns.
National Mental Health Support (Bangladesh)
If you are struggling with gambling-related stress, anxiety, or financial difficulty, please seek professional support. The Kaan Pete Roi helpline in Bangladesh provides confidential listening support. Your local GP or health centre in Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi can also refer you to specialist counselling services.
Our Commitment to Responsible Gaming
99bdt is committed to maintaining a safe and responsible gaming environment for every player on the platform. We view responsible gaming not as a regulatory checkbox but as a core part of who we are as a brand. Our player-protection tools are built into the platform from the ground up, not added as an afterthought.
We monitor gaming activity across the platform to identify patterns that may indicate a player is experiencing difficulty. Where our team identifies a player who may be at risk, we will proactively reach out to offer support and information about our responsible gaming tools. We will never encourage a player to increase their spending or remove a limit they have set.
Fair Play Certified
All games on 99bdt use certified RNG technology to ensure fair and unbiased outcomes. No game on the platform is manipulated. SSL encryption protects all player data and financial transactions. 99bdt is a safe and reliable platform built for Bangladeshi players who deserve transparency and fair treatment.
Play Responsibly — Explore 99bdt Safely
Ready to enjoy cricket betting, slots, or live casino on your own terms? 99bdt is here for you with all the tools to keep it fun. Visit our FAQ for more answers or review our Terms and Conditions.